No-Refund Policy

1Why Are Bids Non-Refundable?

When you submit a bid, you immediately receive public placement, dynamic rank attribution, a permanent discovery hub, and an auto-updating live SVG badge. Because digital visibility is consumed continuously in real-time, payments cannot be refunded once confirmed on the ledger.

2What Happens When Someone Outbids Me?

If another maker places a higher bid in your country:

• Your project remains on the board permanently — you are never removed from the country leaderboard.
• Your rank adjusts dynamically (e.g. #1 becomes #2).
• Your live SVG badge on your website updates automatically to reflect your new position.
• You can climb back anytime by paying only the difference between your standing bid and the new target spot.

3Technical Errors & Duplicate Payments

If an unexpected gateway glitch or double charge occurs:

• Our team will verify the payment provider transaction logs and refund any unapplied duplicate charges within 3–5 business days.
• Reach out to our support desk immediately at support.dhairyadarji@gmail.com or via our Help Desk with your checkout receipt.

4Content Removal & Policy Violations

Submissions containing malware, phishing, scam operations, hate speech, or explicit copyright infringement will be permanently removed by moderation without refund.